Welcome to Embrace the Change

Information for new customers

New Customers

Getting started
Using Search
Payment options
Placing your order

Getting started

We've selected the best menopause products to create a great range of products which you can access 24 hours a day, 7 days a week. We hope that you’ll find using our website quick, useful and convenient. And you can trust Embrace The Change to guide you safely through the online shopping experience, because your privacy and security is extremely important to us.

These four features will help make your shopping experience even easier.

  • Home page link: You can get back to our home page at any time by clicking on the Embrace The Change logo which appears on the top left-hand side of the screen.
  • Navigation bar: The names on the navigation bar near the top of the screen directly under the Embrace The Change logo are the "departments" of our online shop. Hovering over one of these names then provides you with a drop-down menu with further categories within that department. Clicking on the department will take you to a new page that contains all sections and products included within it. The menu on the left hand side of the screen gives you more refined options and navigation to our editorial resources.
  • Search box: The search box is always on the top left-hand side of the screen. You can search by product or key words such as the product type.
  • Your bag: The number of items in your basket can always be seen at the right of the screen. When you click on your basket it shows you the quantity, title and subtotal of any product(s) you’ve put into your basket.

Using Search

Our Search engine works by checking your search term against all the product titles currently on the website. It then shows products on the page that may match your query.

Payment options

Payment methods

  • We accept Visa, Mastercard and Maestro payments.
  • We do not accept payments by cash, cheques or postal orders.
  • All prices are quoted and payments will be charged in Pounds Sterling.
  • All our prices are inclusive of VAT at the prevailing rate.

Placing your order

  • Once you've found the items you’d like to buy and have added them to your basket, you can begin the checkout process by clicking on the “Your bag” link on the right of your screen.
  • You can go straight to checkout to pay for your goods and arrange delivery. You can also opt to register with us so that you can retrieve your details and chosen delivery address/es. (Please note that this does not include your payment card details.) You’ll be asked to set up a password to access your account.
  • If you’ve already registered online with Embrace The Change simply enter your email address and password.
  • At checkout, you can review and amend your order details on the Order Summary page.
  • When you're ready to complete your order, click the ’place order now’ button and wait for an online receipt. You'll also be sent a confirmation email shortly after placing your order.

If you need help placing an order or have any other questions, please email our Customer Service team at: