Welcome to Embrace the Change

Contact us

We are always pleased to hear from you, whether it’s praise, criticism, ideas for new products or features or with stories of how you’ve managed your menopause.

We like e-mails best because they are quick, we know what your question is and there’s no chance of a misunderstanding, but you can also contact us by phone or post.


We review every e-mail we receive and aim to get back to you by the next working day at the latest.

You can e-mail us at: service@embracethechange.com


If you want to phone our Customer Service Centre is open from 8.00am to 10.00pm 7 days a week (although we do get a rest at Christmas and New Year).

You can call us on: 0844 6920999


If you would like to write to us we’d suggest you try e-mail first – it’s quicker, more reliable and easier to make sure it gets dealt with as quickly as possible.

But, if you want to set pen to paper, then please do.

You can write to us at:

Customer Services
Embrace the Change
Carriage House
Forde Close,
Newton Abbot,
TQ12 4EY